Shipping policy

We offer free international shipping to all countries.  Orders are dispatched within 2-3 working days and a tracking number will be made available within 48 hours of dispatch.

UK and Europe - Via DHL Express - 1-2 days transit

Rest of the World - Via DHL Express - 2-4 days transit (Taxes and duties not included)

Import tax and Duties:

Please be aware as the recipient, you will be responsible and liable for all import duties, customs and local sales taxes implemented by the country you are shipping to. Payment of these amounts will be necessary to release your order from customs on arrival.

How does Brexit impact customers in the EU?

There’s nothing to worry about, there are no additional fees for orders which are shipped to countries in the EU. If Duties apply to your order it will be DDP (delivered duties paid).

Should you be contacted by your local customs office and asked to pay any fees please contact our customer care customercare@itsmashu.com